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Cloud Hosting Service Status

Cloud Hosting Service Status

London Non-Service Affecting IPv6 Maintenance

Nov 15, 00:52 UTC
Completed - The scheduled maintenance has been completed.

Nov 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 4, 22:59 UTC
Scheduled - On Friday, November 15, 2019, at 00:00 UTC, our engineers will be performing an IPv6 maintenance to optimize core routing in our London data center. We do not expect any downtime during this maintenance. However, brief periods of IPv6 packet loss or increased IPv6 latency may be observed at times. We expect this maintenance to take 2 hours.

Scheduled Network Maintenance - AP-West (Mumbai)

Oct 31, 19:30 UTC
Completed - The scheduled maintenance has been completed.

Oct 31, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 29, 14:02 UTC
Scheduled - We will be performing maintenance on our A side gateway router in our AP-West (Mumbai) data center on 10/31 at approximately 18:30 UTC for one hour.

We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Maintenance for upstream Linux kernel bug

Oct 30, 16:24 UTC
Resolved - We have successfully completed maintenance for the upstream Linux kernel bug. If you have any questions regarding this, please reach out to our Customer Support team.

Sep 30, 17:35 UTC
Identified - Recently, we identified a commit to the upstream Linux kernel[1] as the cause of an increase in emergency maintenance on our platform. After implementing, testing, deploying, and gaining confidence in a fix, we are now ready to roll this update out to the remainder of our fleet. We're confident this will resolve the bug and ultimately lessen the amount of unplanned maintenance for your Linodes as a result of this specific issue.

To complete this, we will be performing maintenance on a subset of Linode’s host machines. This maintenance will update the underlying infrastructure that Linodes reside on and will not affect the data stored within them.

If you are on an affected host, your maintenance window will be communicated to you via a Support ticket within the next few days. You can prepare your Linode for this maintenance by following our Reboot Survival Guide[2].

During the actual maintenance window, your Linode will be cleanly shut down and will be unavailable while we perform the updates. A two-hour window is allocated, however the actual downtime should be much less. After the maintenance has concluded, each Linode will be returned to its last state (running or powered off).

This status page will be updated once maintenance is complete.

[1] https://lkml.org/lkml/2019/1/8/905
[2] https://linode.com/docs/uptime/reboot-survival-guide/

Scheduled Network Maintenance - AP-West (Mumbai)

Oct 22, 20:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 22, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 18, 15:41 UTC
Scheduled - We will be performing standard network maintenance on our A side gateway router in our AP-West (Mumbai) data center on Tuesday, October 22nd at approximately 19:00 UTC for one hour.

We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Linode.com, Linode Manager and Linode API Maintenance

Oct 2, 03:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 2, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 1, 20:29 UTC
Scheduled - We will be performing scheduled maintenance on Linode.com, the Linode Manager and the Linode API, starting Wednesday, October 2nd from 02:00 UTC until 03:00 UTC. We do not expect any interruption to customer services during this maintenance, however a brief period of connectivity loss or increased response times from Linode.com, the Linode Manager and Linode API may be observed.

Connectivity issues - Dallas, Atlanta, Linode Manager, Linode API

Sep 5, 17:43 UTC
Resolved - DNS resolution in our Dallas and Atlanta data centers has remained stable, and we're confident this matter has been resolved. If you are still experiencing additional issues, please contact our Customer Support Team for assistance.

Sep 5, 16:24 UTC
Monitoring - We are aware of a brief interruption to some services in our Dallas and Atlanta data centers due to a failure with our DNS resolvers. The issue caused name resolution timeouts for our API, the Linode Manager, our Login services, and the impacted data centers. During this time, customers may have also noticed degraded performance when trying to use the Linode Manager and our API. We have taken action to correct the root issue and services are running normally. We will be monitoring this situation to ensure connectivity remains stable.

Linode Backups Maintenance - US-Central (Dallas)

Sep 5, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 5, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 22, 22:02 UTC
Scheduled - We will be performing maintenance on the Linode Images and Linode Backup Service in our US-Central (Dallas) data center. During this time, customers may be unable to create/restore images or backups. The maintenance schedule start time is September 05, 2019 04:00 UTC, and the approximate duration will be two hours.

Scheduled Backups Maintenance - US-Southeast (Atlanta)

Sep 5, 04:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 5, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 22, 21:59 UTC
Scheduled - We will be performing maintenance on the Linode Images and Linode Backup Service in our US-Southeast (Atlanta) data center. During this time, customers may be unable to create/restore images or backups. The maintenance schedule start time is September 05, 2019 02:00 UTC, and the approximate duration will be two hours.

Scheduled Backups Maintenance - EU-West (London)

Sep 5, 02:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 5, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 22, 21:48 UTC
Scheduled - We will be performing maintenance on the Linode Images and Linode Backup Service in our EU-West (London) data center. During this time, customers may be unable to create/restore images or backups. The maintenance schedule start time is September 05, 2019 00:00 UTC, and the approximate duration will be two hours.

Linode Backups Maintenance - US-West (Fremont)

Sep 4, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 4, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 22, 22:10 UTC
Scheduled - We will be performing maintenance on the Linode Images and Linode Backup Service in our US-West (Fremont) data center. During this time, customers may be unable to create/restore images or backups. The maintenance schedule start time is September 04, 2019 04:00 UTC, and the approximate duration will be two hours.

Linode Backups Maintenance - US-East (Newark)

Sep 4, 04:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 4, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 22, 22:08 UTC
Scheduled - We will be performing maintenance on the Linode Images and Linode Backup Service in our US-East (Newark) data center. During this time, customers may be unable to create/restore images or backups. The maintenance schedule start time is September 04, 2019 02:00 UTC, and the approximate duration will be two hours.

Linode Backups Maintenance - EU-Central (Frankfurt)

Sep 4, 02:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 4, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 22, 22:05 UTC
Scheduled - We will be performing maintenance on the Linode Images and Linode Backup Service in our EU-Central (Frankfurt) data center. During this time, customers may be unable to create/restore images or backups. The maintenance schedule start time is September 04, 2019 00:00 UTC, and the approximate duration will be two hours.

Connectivity issues - Linode Manager and Linode API

Aug 27, 20:05 UTC
Resolved - The Linode Manager and our API have remained stable, so we are considering this incident resolved. If you are still experiencing issues, please email our Customer Support Team at support@linode.com for assistance.

Aug 27, 19:10 UTC
Monitoring - We have taken action to correct the issues affecting the Linode Manager and our API services. We will be monitoring this situation to ensure connectivity remains stable.

Aug 27, 17:19 UTC
Update - Our team is continuing to work on correcting the intermittent issue affecting the Linode Manager and our API services. In the meantime, customers can utilize https://manager.linode.com if they are experiencing any issues. We will provide additional updates as they develop.

Aug 27, 15:43 UTC
Identified - We have identified the cause of the issues affecting the Linode Manager and our API. Our team is currently working to correct the problem, and we will provide additional updates as this incident develops.

Aug 27, 15:22 UTC
Investigating - We are currently experiencing intermittent issues with the Linode Manager and our API services. Our team is investigating these issues and we will provide additional updates as we continue to gather information. If you are experiencing problems with your Linode, please contact our Customer Support team at support@linode.com.

Connectivity Issues - Linode.com, Linode Manager and Linode API

Aug 16, 18:55 UTC
Resolved - We haven't observed any additional issues with Linode.com, the Linode Manager, or our API, and will now consider this incident resolved. If you are still experiencing additional issues, please email our Customer Support Team at support@linode.com for assistance.

Aug 16, 17:57 UTC
Monitoring - At this time we have been able to correct the issues affecting Linode.com, the Linode Manager, and our API. We will be monitoring this issue to ensure that connectivity remains stable. If you are still experiencing connectivity issues with Linode.com, the Linode Manager or our API, please email our Customer Support Team at support@linode.com for assistance.

Aug 16, 17:48 UTC
Investigating - We are currently experiencing connectivity issues affecting Linode.com, the Linode Manager, and our API. Our team is investigating this issue and we will provide additional updates as this incident develops.
If you are experiencing issues with your Linode, please email our Customer Support Team at support@linode.com.

Scheduled Backups Maintenance - Singapore

Aug 8, 23:00 UTC
Completed - The scheduled maintenance has been completed.

Aug 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 7, 21:12 UTC
Scheduled - We will be performing maintenance on the Linode Images and Linode Backup Service on Thursday, August 8th between 21:00 UTC and 23:00 UTC in our Singapore data center. During this time, customers may be unable to create or restore images, create backups, or restore backups.

Scheduled Backups Maintenance - Tokyo 2

Aug 8, 21:00 UTC
Completed - The scheduled maintenance has been completed.

Aug 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 7, 21:07 UTC
Scheduled - We will be performing maintenance on the Linode Images and Linode Backup Service on Thursday, August 8th between 19:00 UTC and 21:00 UTC in our Tokyo 2 data center. During this time, customers may be unable to create or restore images, create backups, or restore backups.

Connectivity Issues - Linode.com, Linode Manager and Linode API

Aug 1, 11:16 UTC
Resolved - We haven't observed any additional issues with Linode.com, the Linode Manager, or our API, and will now consider this incident resolved. If you are still experiencing additional issues, please email our Customer Support Team at support@linode.com for assistance.

Aug 1, 10:25 UTC
Monitoring - At this time we have been able to correct the issues affecting Linode.com, the Linode Manager, and our API. We will be monitoring this issue to ensure that connectivity remains stable. If you are still experiencing connectivity issues with Linode.com, the Linode Manager or our API, please email our Customer Support Team at support@linode.com for assistance.

Aug 1, 10:13 UTC
Investigating - We are currently experiencing connectivity issues affecting Linode.com, the Linode Manager, and our API. Our team is investigating this issue and we will provide additional updates as this incident develops.
If you are experiencing issues with your Linode, please email our Customer Support Team at support@linode.com.

Connectivity issues - Linode Manager, Linode API, Linode.com

Jul 28, 21:30 UTC
Resolved - Linode.com, the Linode Manager, and our API have remained stable, so we are considering this incident resolved. If you are still experiencing issues, please email our Customer Support Team at support@linode.com for assistance.

Jul 28, 20:47 UTC
Monitoring - We have taken action to correct the issues affecting Linode.com, the Linode Manager, and our API. We will be monitoring this situation to ensure connectivity remains stable.

Jul 28, 20:21 UTC
Identified - We have identified the cause of the issues affecting Linode.com, the Linode Manager, and our API. Our team is currently working to correct this matter and we will provide additional updates as this incident develops.

Jul 28, 19:43 UTC
Investigating - We are currently experiencing connectivity issues affecting Linode.com, the Linode Manager, and our API. Our team is investigating these issues and we will provide additional updates as we continue to gather information. If you are experiencing problems with your Linode, please email our Customer Support Team at support@linode.com.

Service Issue - Mumbai

Jul 27, 00:06 UTC
Resolved - Services in our Mumbai data center have remained stable, and we're confident this has been resolved. If you are still experiencing issues, please contact our Customer Support Team for assistance.

Jul 26, 23:07 UTC
Update - We are continuing to monitor this to ensure that everything remains stable.

Jul 26, 21:40 UTC
Update - We are continuing to monitor this issue to ensure our services in Mumbai remain stable.

Jul 26, 20:29 UTC
Monitoring - We're monitoring a service issue affecting our Mumbai data center, and will provide updates as we gather more information.

Block Storage Performance Issues – Newark

Jul 17, 14:46 UTC
Resolved - Performance of Block Storage volumes in Newark has remained consistent since we have corrected the issue, and we're confident this matter has been resolved.

Jul 17, 14:14 UTC
Monitoring - Performance with Block Storage volumes in our Newark data center has returned to normal. We will continue to monitor the situation, and we do not expect any future issues at this time.

Jul 17, 13:35 UTC
Identified - We've identified the cause of this issue, and we're working to restore normal Block Storage service in Newark.

Jul 17, 11:26 UTC
Update - Our team is continuing to investigate performance issues with Block Storage in our Newark data center.

Jul 17, 10:11 UTC
Investigating - Our team is investigating performance issues with Block Storage in our Newark data center. We will continue to provide updates as the situation develops.

Scheduled Maintenance for CPU Vulnerabilities

Jul 3, 21:48 UTC
Resolved - We have successfully completed maintenance for the MDS (ZombieLoad) CPU vulnerability. If you have any questions regarding this, please reach out to our Customer Support team.

Jun 3, 14:30 UTC
Identified - To complete our mitigations against the recent MDS (ZombieLoad) CPU vulnerability[1], we will be performing maintenance on a subset of Linode’s host machines. This maintenance will update the underlying infrastructure that Linodes reside on and will not affect the data stored within them.

If you are on an affected host, your maintenance window will be communicated to you via a Support ticket within the next few days. You can prepare your Linode for this maintenance by following our Reboot Survival Guide[2].

During the actual maintenance window, your Linode will be cleanly shut down and will be unavailable while we perform the updates. A two-hour window is allocated, however the actual downtime should be much less. After the maintenance has concluded, each Linode will be returned to its last state (running or powered off).

To fully mitigate the MDS vulnerability, set your Configuration Profile to utilize our latest kernel. If you use a distribution-supplied kernel, you can update your kernel[3] via your package manager. Linodes that use our latest kernel will automatically update upon reboot.

For more information on this vulnerability and how you can protect your Linode, please see our blog post [4].

Our status page will be updated once maintenance is complete.

[1] https://www.intel.com/content/www/us/en/architecture-and-technology/mds.html
[2] https://www.linode.com/docs/uptime/reboot-survival-guide
[3] https://www.linode.com/docs/platform/update-kernel
[4] https://blog.linode.com/2019/05/15/intels-mds-zombieload-cpu-vulnerabilities-linode

Issues Updating DNS Records

Jul 3, 21:40 UTC
Resolved - DNS updates have remained stable and we are confident this matter has been resolved. Please reach out to our Customer Support team if you continue to run into issues with DNS updates.

Jul 3, 20:25 UTC
Monitoring - We have corrected the issues preventing DNS records from updating. We will continue to monitor the situation to ensure that our DNS updates work as expected.

Jul 3, 18:18 UTC
Identified - Our team has identified the issues affecting updates to DNS records. We are working towards correcting this and we will provide updates as we move forward.

Jul 3, 17:18 UTC
Investigating - We are aware of issues updating DNS records on our platform. DNS propagation will be delayed until this issue has been addressed. We will provide additional updates as we continue to gather information.

Scheduled Network Maintenance - Dallas

Jul 3, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Jul 3, 05:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 28, 19:35 UTC
Scheduled - We will be performing network maintenance on our A side gateway router in the Dallas data center on Wednesday July 3rd from 05:00 UTC until 06:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Network Maintenance - Newark

Jun 28, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Jun 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 21, 20:50 UTC
Update - This maintenance is rescheduled for Friday, June 28th at 4:00 UTC

Jun 18, 23:25 UTC
Scheduled - On Saturday the 22nd of June at approximately 4:00 AM UTC we will be performing a standard upgrade to one of our switch pairs in the Newark data center.

Due to the redundant nature of these systems, we do not expect an impact on customer traffic or downtime during this process. As with any network maintenance, the possibility exists of some latency and packet loss during the window. The duration of this maintenance will be 120 minutes.

Scheduled Network Maintenance - Fremont

Jun 27, 13:00 UTC
Completed - The scheduled maintenance has been completed.

Jun 27, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 24, 13:45 UTC
Scheduled - On Thursday the 27th of June at approximately 11:00 AM UTC we will be performing a standard upgrade to one of our switch pairs in the Fremont data center.

Due to the redundant nature of these systems, we do not expect an impact to customer traffic or downtime during this process. As with any network maintenance, the possibility exists of some latency and packet loss during the window. The duration of this maintenance will be 90 minutes.

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