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Cloud Hosting Service Status

Cloud Hosting Service Status

Scheduled Network Maintenance - US-Southeast (Atlanta)

THIS IS A SCHEDULED EVENT Oct 1, 02:00 - 03:00 UTC

Sep 21, 17:08 UTC
Scheduled - In preparation for our data center upgrade, we will be performing a scheduled network maintenance on our core switches in Atlanta, on Monday, September 28th from 01:00 UTC until 02:00 UTC. We do not expect any downtime during this maintenance, however, a brief period of packet loss or increased latency may be observed.

Scheduled DNS Resolver Maintenance - Resolver IP Change

Sep 30, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 18, 14:43 UTC
Scheduled - We will be performing scheduled network maintenance on Wednesday, September 30th from 16:00 UTC to 17:00 UTC in the Atlanta (US-South) data center to remove the following DNS resolver addresses: 75.127.97.6 and 75.127.97.7 We do not expect any downtime during this maintenance however, please ensure that these resolvers are not in use by your configuration.

Scheduled Network Maintenance - CA-Central (Toronto)

Sep 29, 12:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 24, 16:01 UTC
Scheduled - We will be performing a scheduled network maintenance on our gateway routers in the CA-Central (Toronto) data center on Tuesday, September 29th at 10:00 UTC until Tuesday, September 29th 12:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Emergency Network Maintenance - EU-West (London)

Sep 26, 00:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 25, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 25, 16:27 UTC
Scheduled - We will be performing an emergency network maintenance on an aggregate switch in the EU-West (London) data center on Friday, September 25th 23:00 UTC until Saturday, September 26th 00:00 UTC. This maintenance is to rectify an ongoing hardware issue. While we do not expect any downtime there may be a period of brief packet loss or latency.

Scheduled Network Maintenance - US-West (Fremont)

Sep 24, 23:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 24, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 24, 14:34 UTC
Scheduled - We will be performing a scheduled network maintenance on one of our aggregate switches in the US-West (Fremont) data center on Thursday, September 24th 22:00 UTC until Thursday, September 24th 23:00 UTC. We do not expect any downtime during this maintenance.

Scheduled Linode.com, Linode Manager and Linode API Maintenance

Sep 24, 03:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 24, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 18, 16:23 UTC
Scheduled - We will be performing scheduled maintenance on Linode.com, the Linode Manager and the Linode API, starting Thursday, September 24th from 02:00 UTC until 03:00 UTC. We do not expect any interruption to customer services during this maintenance, however a brief period of connectivity loss or increased response times from Linode.com, the Linode Manager and Linode API may be observed.

Emergency Network Maintenance - Atlanta

Sep 23, 13:27 UTC
Completed - The scheduled maintenance has been completed.

Sep 21, 16:50 UTC
Scheduled - We will be performing an emergency network maintenance on a core router in Atlanta, on Wednesday, September 23rd from 02:00 UTC until 03:00 UTC. We do not expect any downtime during this maintenance, however, a brief period of packet loss or increased latency may be observed.

Scheduled Network Maintenance - AP-West (Mumbai)

Sep 15, 22:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 15, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 10, 18:10 UTC
Scheduled - We will be performing a scheduled network maintenance on our gateway routers in the AP-West (Mumbai) data center on Tuesday, September 15th at 19:00 UTC until Tuesday, September 15th 22:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Connectivity Issues - Upstream Transit Issues

Sep 13, 08:42 UTC
Resolved - As we have not seen any additional connectivity issues this issue is now resolved. If you are continuing to experience connectivity issues, please reach out to our Customer Support Team for assistance.

Sep 13, 07:51 UTC
Monitoring - The issue has been corrected and all connectivity seems to be restored. We will now be monitoring this issue to ensure all connectivity remains stable.

If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.

Sep 13, 07:31 UTC
Identified - We are aware of an issue with Cloudflare which is impacting connectivity. This may cause degraded service with the API, Login, Cloud Manager or other DNS dependent services.

https://www.cloudflarestatus.com/incidents/kz429b2cssrf

We will continue to provide updates as we receive them. We would also recommend following Cloudflares status page as well.

Sep 13, 07:04 UTC
Investigating - We are aware of connectivity issues affecting Linodes in our London data center, Cloud Manager, and the API. We are currently investigating this issue and will continue to provide updates as this incident develops.

Scheduled Network Maintenance - US-Central (Dallas)

Sep 11, 07:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 11, 05:14 UTC
Update - We are investigating issues currently being observed in the Dallas data center, due to unforeseen errors corresponding to network maintenance that is causing degraded network connectivity to end points connected to the affected core switch pair.

Sep 11, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 2, 17:27 UTC
Scheduled - We will be performing network maintenance on a core switch pair in the Dallas data center on Friday, September 11th, from 04:00 UTC until 06:00 UTC. We do not expect any downtime during this maintenance, however a brief period of packet loss or increased latency may be observed.

Scheduled Network Maintenance - AP-West (Mumbai)

Sep 8, 21:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 3, 14:56 UTC
Scheduled - We will be performing a scheduled network maintenance in the AP-West (Mumbai) data center on Tuesday September 8th from 19:00 UTC until 21:00 UTC. We do not expect any downtime during this maintenance however, there may be a brief period of delayed job processing for services within the Mumbai data center during this maintenance.

Connectivity Issues - login.linode.com

Sep 8, 17:32 UTC
Resolved - As connectivity has remained stable we are considering this matter resolved. If you encounter any further issues please open a Support ticket from the Linode Manager.

Sep 8, 16:27 UTC
Monitoring - We have implemented a fix to the Linode login portal and connectivity is now restored. We will be monitoring to ensure the stability of this service.

Sep 8, 16:04 UTC
Investigating - We are currently investigating connectivity issues affecting the Linode login portal. We will update this status as new information becomes available.

Connectivity Issues - Singapore

Sep 6, 02:27 UTC
Resolved - Since we have not experienced any additional connectivity issues affecting our Singapore data center, this matter is now resolved.
If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.

Sep 6, 01:35 UTC
Monitoring - At this time we have been able to correct the connectivity issues affecting our Singapore data center. We will be monitoring this issue to ensure connectivity remains stable.
If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.

Sep 6, 00:54 UTC
Identified - At this time we have identified the connectivity issues affecting our Singapore data center. Our team is still working to ensure that the cause of the issue is resolved and connectivity will now remain stable. We will continue to provide additional information as it becomes available.

Sep 6, 00:35 UTC
Update - We are continuing to investigate this issue.

Sep 6, 00:35 UTC
Investigating - We are aware of connectivity issues affecting Linodes in our Singapore data center and are currently investigating. We will continue to provide additional updates as this incident develops.

US-Southeast - Linode and Nodebalancer Deployment Outage

Sep 1, 18:01 UTC
Resolved - Our fix has remained stable and we are now considering this issue resolved. If you encounter any problems deploying services in the Atlanta data center, please open a Support ticket from the Linode Manager.

Sep 1, 16:36 UTC
Monitoring - We have resolved the deployment issue. New Linodes and NodeBalancers should be deployable in Atlanta at this time. We will monitor this fix for stability.

Sep 1, 16:21 UTC
Investigating - We are currently experiencing an issue preventing the deployment of new Linodes and Nodebalancers to the Atlanta data center. Existing Linodes and Nodebalancers are unaffected. We are working as quickly as we can to resolve this issue and will be providing updates here when available.

Cloud Manager and Support Phone Connectivity Issues

Aug 30, 16:27 UTC
Resolved - We have not received any additional reports of connectivity issues to our Cloud Manager or Support phone lines. At this time we are considering the matter resolved. If you run into any issues please reach out to our Customer Support team by submitting a ticket or emailing us at support@linode.com

Aug 30, 15:15 UTC
Monitoring - The third party IP transit has implemented a fix and we're seeing improved connectivity to the Cloud Manager and Support Phone lines. We will continue to monitor the situation and provide updates.

Aug 30, 14:00 UTC
Update - At this time we are still experiencing connectivity issues with our Cloud Manager and Support phone line.
Please continue to utilize our Help Documentation or feel free to reach out to our Customer Support team by submitting a ticket or emailing us at support@linode.com

Aug 30, 12:01 UTC
Update - We are continuing to investigate this issue.

Aug 30, 10:35 UTC
Investigating - We are currently experiencing connectivity issues impacting Cloud Manager and our Support phone line due to a problem with a third party IP transit provider.
If you need assistance, check out our Help Documentation here.
To contact our Customer Support team, please submit a support ticket or send an email to support@linode.com.

Scheduled Network Maintenance - US-East (Newark)

Aug 28, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Aug 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 26, 18:03 UTC
Scheduled - We will be performing a scheduled network maintenance on an aggregate switch in the Newark (US-East) data center on Friday August 28th at 04:00 UTC until August 28th 06:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed

Block Storage Performance Issues - Fremont

Aug 28, 04:31 UTC
Resolved - Block Storage Volume performance in our Fremont data center has remained stable and we're confident that this matter has been resolved. If you are still experiencing issues with Block Storage in Fremont, please open a Support ticket from the Linode Manager.

Aug 28, 03:34 UTC
Monitoring - We have been able to correct the performance issues with Block Storage Volumes in our Fremont data center. We will be monitoring this issue to ensure our services remain stable.

Aug 28, 02:40 UTC
Identified - We have identified the cause of the performance issues with Block Storage Volumes in our Fremont data center. Our team is working as quickly as possible to stabilize performance. We will be providing additional updates as the situation develops.

Aug 28, 01:58 UTC
Update - Our team continues to investigate the performance issues with Block Storage Volumes in our Fremont data center. We will continue to provide regular updates as any additional information becomes available.

Aug 28, 00:44 UTC
Update - Our team continues to investigate the performance issues with Block Storage Volumes in our Fremont data center. We will provide any updates as the situation develops.

Aug 27, 23:17 UTC
Investigating - Our team is investigating performance issues with Block Storage Volumes in our Fremont data center. We will continue to provide updates as the situation develops.

Scheduled Network Maintenance - US-East (Newark)

Aug 26, 05:30 UTC
Completed - The scheduled maintenance has been completed.

Aug 26, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 20, 16:49 UTC
Scheduled - We will be performing a scheduled network maintenance on our A side edge router in the US-East (Newark) data center on Wednesday, August 26th at 04:00 UTC until 05:30 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Connectivity Issues — login.linode.com

Aug 25, 04:30 UTC
Resolved - Accessing the Cloud Manager from login.linode.com has remained stable and we believe this matter has been resolved. If you are still experiencing issues accessing the Cloud Manager, please open a Support ticket via sending an email to support@linode.com

Aug 25, 03:05 UTC
Monitoring - We have been able to identify and correct the issues that were preventing some users from accessing the Cloud Manager from login.linode.com. We will be monitoring this issue to ensure that our services remain stable. If you are still experiencing issues accessing the Cloud Manager, please open a Support ticket via sending an email to support@linode.com

Aug 25, 01:58 UTC
Investigating - We are aware of an issue that is preventing some users from accessing the Cloud Manager from login.linode.com. We are currently investigating and will provide additional updates as we continue to gather information. In the meantime, you can reach our team by opening a Support ticket via sending an email to support@linode.com.

Scheduled Emergency Network Maintenance - EU-Central (Frankfurt)

Aug 25, 03:00 UTC
Completed - The scheduled maintenance has been completed.

Aug 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 25, 00:50 UTC
Scheduled - We will be performing an emergency network maintenance on an aggregate switch in the Frankfurt data center on Tuesday, August 25th, 02:00 UTC, until Tuesday, August 25th, at 03:00 UTC. This maintenance is to rectify an ongoing hardware issue. While we do not expect any downtime, there may be a period of brief packet loss or latency.

Login.linode.com - Connectivity Issues

Aug 24, 22:06 UTC
Resolved - Connectivity to login.linode.com has remained stable, and we believe that this matter has been resolved. If you are still experiencing additional problems please open a Support ticket from the Cloud Manager.

Aug 24, 21:08 UTC
Monitoring - We have corrected the connectivity issues affecting login.linode.com. We will be monitoring this issue to ensure connectivity remains stable. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.

Aug 24, 20:31 UTC
Identified - At this time we are aware of errors while accessing the login page and the Linode Cloud Manager. We are working as quickly as we can to resolve this issue.

Aug 24, 20:01 UTC
Monitoring - At this time we have been able to correct the connectivity issues affecting the Login service We will be monitoring this issue to ensure connectivity remains stable. If you are still experiencing connectivity issues, please reach out to our Customer Support Team for assistance.

Aug 24, 19:51 UTC
Investigating - We are aware of connectivity issues affecting login.linode.com and are currently investigating. Users may have trouble logging in to the Manager. We will continue to provide additional updates as this incident develops.

Scheduled Linode Cloud Manager and Linode API Stats Endpoints Maintenance

Aug 20, 22:37 UTC
Completed - The scheduled maintenance has been completed.

Aug 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 13, 16:25 UTC
Scheduled - We will be performing scheduled maintenance on the Linode Cloud Manager and Linode API Stats Endpoints, starting August 13th from 17:00 UTC. During this time, Linode statistical graphs and the API stats endpoint may experience brief interruptions and display gaps in graphing. This does not indicate that your Linode has lost connectivity.

Upstream DNS Resolution Issues

Aug 18, 00:20 UTC
Resolved - At this time Cloudflare has marked the issue as resolved and we have not observed any further degraded services linked to DNS resolution. We are also considering this matter resolved. If you do encounter any problems please open a Support ticket from the Linode Manager.

Aug 17, 22:33 UTC
Identified - We are aware of an issue with Cloudflare which is impacting DNS resolution. This may cause degraded service with the API, Login, Cloud Manager or other DNS dependent services.

https://www.cloudflarestatus.com/incidents/hmc1qbk6sb3v

We will provide updates here as they are available, and we would recommend following the Cloudflare status page as well.

Login.linode.com - Connectivity Issues

Aug 17, 20:35 UTC
Resolved - Connectivity to our Login service has remained stable, and we believe that this matter has been resolved. If you are still experiencing additional problems please open a Support ticket from the Linode Manager.

Aug 17, 14:55 UTC
Update - Connectivity to our Login service has remained stable, however, our team is still investigating the root cause of this issue. If you encounter any further issues please reach out to our Support team.

Aug 17, 11:38 UTC
Update - Our team is still investigating the issues affecting the Linode login portal. We will continue to provide updates as the investigation progresses.

Aug 17, 09:58 UTC
Update - We are continuing to investigate the issue affecting the Linode login portal. We will be providing additional information here as it becomes available.

Aug 17, 08:55 UTC
Investigating - We are aware of connectivity issues affecting the Linode login portal and are currently investigating. We will continue to provide additional updates as this incident develops.

Support Ticket Outage

Aug 17, 18:16 UTC
Resolved - The issue preventing us from responding to Linode Support tickets has been resolved. We will be replying to all Support tickets in the order they were received while attempting to triage urgent issues. If you have any questions or concerns please contact our Support team.

Aug 17, 17:34 UTC
Identified - We are currently working to implement a fix for this issue. We do not have a concrete estimate, but we are working as quickly as we can. In the meantime, we recommend checking the Community Site or Docs page as our responses to Linode Support tickets will continue to be delayed.

Aug 17, 16:16 UTC
Investigating - We are currently experiencing an issue affecting our ability to respond to Support tickets. While users are still be able to submit new tickets there will be a delay in our responses. We are still able to answer questions by phone, but we are limited in the information that we will be able to provide. We are working to resolve this as quickly as we can.

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