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Cloud Hosting Service Status

Cloud Hosting Service Status

Block Storage Emergency Maintenance: US-East (Newark)

Apr 3, 21:08 UTC
Resolved - Block Storage performance in Newark has remained stable, and we're confident that this matter has been resolved. If you are still experiencing additional issues, please contact our Customer Support Team for assistance.

Apr 3, 02:47 UTC
Update - We are continuing to monitor the performance of the Block Storage clusters in Newark. An update will be provided once we are confident this issue has been resolved.

Apr 2, 21:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 2, 20:20 UTC
Investigating - Due to a power-related hardware issue, we will be performing emergency maintenance on a host within one of the Block Storage clusters in our Newark data center; as a result, customer Volumes attached to this cluster will experience degraded performance.

We are working to complete this maintenance as quickly as possible, however, the degraded performance on corresponding Volumes will remain until the cluster has fully recovered.

We will provide an update here as soon as this has been fully resolved. If you have any questions about this maintenance, please open a Support ticket or call us at 855-454-6633.

US-Central (Dallas) Linode Kubernetes Engine

Apr 3, 03:00 UTC
Resolved - Our Engineers are continuing to work on the issue preventing some customers from accessing the Linode Kubernetes Engine API server. Already running workloads for these customers remain unaffected.

Due to the limited impact of this issue, we will be resolving this status page. Affected customers will receive a Support ticket containing additional information about this situation.

Apr 2, 23:00 UTC
Investigating - We’re currently investigating an issue with the Linode Kubernetes Engine. Some customers may not be able to reach their API server, but workloads that are already running should be unaffected. We will provide more information as this develops.

Connectivity Issues - EU West (London)

Apr 2, 00:05 UTC
Resolved - Connectivity in our London data center has remained stable, and we're confident this matter has been resolved. If you are still experiencing additional issues, please contact our Customer Support Team for assistance.

Apr 1, 23:02 UTC
Monitoring - We have been able to correct the issues affecting our London data center. We will be monitoring this to ensure our services remain stable. If you are still experiencing issues, please open a Support ticket from your Cloud Manager.

Apr 1, 22:35 UTC
Identified - We have identified the connectivity issues affecting our London data center. Our team is working as quickly as possible to have connectivity restored. We will provide additional updates as the situation develops.

Apr 1, 22:17 UTC
Investigating - We are aware of connectivity issues in our London data center and are currently investigating. We will provide additional updates as we continue to gather information.

Scheduled Network Maintenance

Mar 13, 17:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 13, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 12, 16:44 UTC
Scheduled - We will be performing network updates in our AP-South (Singapore) and AP-Northeast-2 (Tokyo 2) data centers on Friday March 13th from 16:00 UTC until 17:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Connectivity issues - Cloud Manager

Mar 13, 13:24 UTC
Resolved - We haven't observed any additional issues with the Cloud Manager and will now consider this incident resolved. If you are still experiencing issues, please contact our Customer Support Team for assistance.

Mar 13, 12:25 UTC
Monitoring - We have taken action to correct the issues affecting the Cloud Manager and will be monitoring this situation to ensure connectivity remains stable.

Mar 13, 11:36 UTC
Investigating - We are currently experiencing issues affecting the Cloud Manager. Our team is investigating this issue and we will provide updates as we obtain additional information.

Scheduled Network Maintenance

Mar 13, 04:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 13, 02:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 12, 16:39 UTC
Scheduled - We will be performing network updates in our US-East (Newark), US-Central (Dallas), US-West (Fremont), US-Southeast (Atlanta), EU-West (London), and EU-Central (Frankfurt) data centers on Friday March 13th from 02:00 UTC until 04:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Network Maintenance - EU-West (London)

Mar 12, 01:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 5, 16:02 UTC
Scheduled - We will be performing network maintenance on our A side gateway router in the London data center on Thursday March 12th from 00:00 UTC until 01:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Network Maintenance - Newark

Mar 11, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 11, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 9, 18:18 UTC
Scheduled - We will be performing network maintenance on our B side router in Newark on Wednesday, March 11th from 04:00 UTC until 06:00 UTC. We do not expect any downtime during this maintenance.

Scheduled Network Maintenance

Mar 6, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 6, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 3, 23:35 UTC
Scheduled - We will be performing network updates in our US-East (Newark), US-Central (Dallas), US-West (Fremont), US-Southeast (Atlanta), EU-West (London), and EU-Central (Frankfurt) data centers on Friday March 6th from 04:00 UTC until 6:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Connectivity Issues - Linode.com, Cloud Manager, and Linode API

Feb 28, 16:47 UTC
Resolved - We haven't observed any additional issues with Linode.com, the Cloud Manager, or the Linode API, and will now consider this incident resolved. If you are still experiencing issues, please email our Customer Support Team at support@linode.com for assistance.

Feb 28, 15:48 UTC
Monitoring - We have identified issues affecting Linode.com, Cloud Manager and the Linode API. We have taken action to correct the issues affecting these services and will be monitoring this situation to ensure connectivity remains stable.

Scheduled Network Maintenance - Newark

Feb 21, 07:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 14, 16:35 UTC
Scheduled - We will be performing network maintenance on our B side switch in Newark on Friday, February 21st from 05:00 UTC until 07:00 UTC. We do not expect any downtime during this maintenance.

Payment Processing Issues - Linode Manager and API

Feb 19, 20:49 UTC
Resolved - Payment processing for the Linode Manager and APIv4 has remained stable, and we're confident this matter has been resolved. If you are still experiencing additional issues, please open a Support ticket from within the Linode Manager.

Feb 19, 18:59 UTC
Monitoring - We've implemented a fix for the issues preventing customer payments from processing normally when submitted through the Linode Manager and APIv4. We expect that any new payments made will process normally, and we are continuing to monitor for any additional issues.

For account-specific questions, such as questions about payments already submitted, please open a Support ticket from within the Linode Manager.

Feb 19, 18:05 UTC
Identified - We've identified the cause of payment processing issues, and are working on a fix.

We'll continue to provide updates as we work towards getting this resolved. If you experience issues when submitting a payment, or you have questions about payments you have already submitted, please open a Support ticket from within the Linode Manager.

Feb 19, 17:28 UTC
Investigating - We're aware of an issue where some customer payments are not being processed properly when submitted using the Cloud Manager or APIv4.

We're investigating the cause of this issue now. If you experience issues when submitting a payment, or you have questions about payments you have already submitted, please open a Support ticket through the Linode Manager.

Scheduled Network Maintenance - US-Central (Dallas)

Feb 18, 11:30 UTC
Completed - The scheduled maintenance has been completed.

Feb 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 13, 19:17 UTC
Scheduled - We will be performing network maintenance on our B side gateway router in the Dallas data center on Tuesday February 18th from 11:00 UTC until 11:30 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Network Maintenance - Atlanta

Feb 12, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 12, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 11, 19:14 UTC
Scheduled - We will be performing network maintenance on our B side switch in Atlanta on Wednesday, February 12th from 05:00 UTC until 06:00 UTC. We do not expect any downtime during this maintenance.

Scheduled Network Maintenance - Atlanta

Feb 11, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 11, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 7, 20:58 UTC
Scheduled - We will be performing network maintenance on our B side switch in Atlanta on Tuesday, February 11th from 05:00 UTC until 06:00 UTC. We do not expect any downtime during this maintenance.

Scheduled Network Maintenance - CA-Central (Toronto)

Jan 24, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 24, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 17, 17:34 UTC
Scheduled - We will be performing network maintenance on our B side gateway router in the Toronto data center on Friday January 24th from 05:00 UTC until 06:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Network Maintenance - US-Central (Dallas)

Jan 14, 07:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 6, 22:12 UTC
Scheduled - We will be performing network maintenance on our A side gateway router in the Dallas data center on Tuesday January 14th from 06:00 UTC until 07:00 UTC. We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Emergency Network Maintenance - US-West

Dec 16, 14:12 UTC
Completed - Maintenance has concluded on our A-Side router in our US-West (Fremont) data center.

Dec 16, 03:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 16, 03:49 UTC
Scheduled - We will be performing additional emergency maintenance on our A-Side router in our US-West (Fremont) data center immediately to address an issue affecting a limited subset of customers. This maintenance is expected to last up to 4 hours.

We do not expect any downtime during this maintenance. However, there may be a brief period of packet loss or increased latency.

Emergency Network Maintenance - US-West

Dec 16, 03:06 UTC
Completed - The scheduled maintenance has been completed.

Dec 16, 01:03 UTC
Update - Our team is continuing to perform maintenance on our A-Side router in our US-West (Fremont) data center.

We'll continue to provide additional updates as we move forward.

Dec 15, 23:58 UTC
Update - Our team is continuing to perform maintenance on our A-Side router in our US-West (Fremont) data center. We anticipate this maintenance to continue for approximately one additional hour.

We'll continue to provide additional updates as we move forward.

Dec 15, 22:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 15, 22:05 UTC
Scheduled - We will be performing emergency maintenance on our A-Side router in our US-West (Fremont) data center immediately to address an issue affecting a limited subset of customers. This maintenance is expected to last up to 2 hours.
We do not expect any downtime during this maintenance. However, there may be a brief period of packet loss or increased latency.

Linode Object Storage - US-East (Newark)

Dec 3, 23:00 UTC
Completed - The scheduled maintenance has been completed.

Dec 3, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dec 3, 00:41 UTC
Scheduled - We will be performing a maintenance on our Object Storage in Newark on Tuesday December 3rd starting at 15:00 to 23:00 UTC for an expected duration of 8 hours. We will be performing tests to improve overall performance. You may experience increased latency and decreased throughput during the maintenance.

Connectivity Issues - US-Southeast (Atlanta)

Nov 21, 22:04 UTC
Resolved - Connectivity in our Atlanta data center has remained stable, and we're confident this matter has been resolved. If you are still experiencing additional issues, please contact our Customer Support Team for assistance.

Nov 21, 20:51 UTC
Update - We are continuing to monitor for any further issues.

Nov 21, 20:50 UTC
Monitoring - We have been able to identify and correct the issues affecting our Atlanta data center. We will be monitoring this issue to ensure our services remain stable.

Nov 21, 20:30 UTC
Investigating - We are aware of connectivity issues affecting Linodes in our Atlanta data center and are currently investigating. We will continue to provide additional updates as this incident develops.

London Non-Service Affecting IPv6 Maintenance

Nov 15, 00:52 UTC
Completed - The scheduled maintenance has been completed.

Nov 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 4, 22:59 UTC
Scheduled - On Friday, November 15, 2019, at 00:00 UTC, our engineers will be performing an IPv6 maintenance to optimize core routing in our London data center. We do not expect any downtime during this maintenance. However, brief periods of IPv6 packet loss or increased IPv6 latency may be observed at times. We expect this maintenance to take 2 hours.

Scheduled Network Maintenance - AP-West (Mumbai)

Oct 31, 19:30 UTC
Completed - The scheduled maintenance has been completed.

Oct 31, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 29, 14:02 UTC
Scheduled - We will be performing maintenance on our A side gateway router in our AP-West (Mumbai) data center on 10/31 at approximately 18:30 UTC for one hour.

We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

Scheduled Maintenance for upstream Linux kernel bug

Oct 30, 16:24 UTC
Resolved - We have successfully completed maintenance for the upstream Linux kernel bug. If you have any questions regarding this, please reach out to our Customer Support team.

Sep 30, 17:35 UTC
Identified - Recently, we identified a commit to the upstream Linux kernel[1] as the cause of an increase in emergency maintenance on our platform. After implementing, testing, deploying, and gaining confidence in a fix, we are now ready to roll this update out to the remainder of our fleet. We're confident this will resolve the bug and ultimately lessen the amount of unplanned maintenance for your Linodes as a result of this specific issue.

To complete this, we will be performing maintenance on a subset of Linode’s host machines. This maintenance will update the underlying infrastructure that Linodes reside on and will not affect the data stored within them.

If you are on an affected host, your maintenance window will be communicated to you via a Support ticket within the next few days. You can prepare your Linode for this maintenance by following our Reboot Survival Guide[2].

During the actual maintenance window, your Linode will be cleanly shut down and will be unavailable while we perform the updates. A two-hour window is allocated, however the actual downtime should be much less. After the maintenance has concluded, each Linode will be returned to its last state (running or powered off).

This status page will be updated once maintenance is complete.

[1] https://lkml.org/lkml/2019/1/8/905
[2] https://linode.com/docs/uptime/reboot-survival-guide/

Scheduled Network Maintenance - AP-West (Mumbai)

Oct 22, 20:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 22, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 18, 15:41 UTC
Scheduled - We will be performing standard network maintenance on our A side gateway router in our AP-West (Mumbai) data center on Tuesday, October 22nd at approximately 19:00 UTC for one hour.

We do not expect any downtime during this maintenance however, a brief period of packet loss or increased latency may be observed.

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