SMS has been around for a while but remains a convenient, low-cost and instantaneous means of communication. However, for business, using a mobile phone to send and receive text messages suffers from the drawback of being inconvenient and not centralised.
To solve this problem, codeframe can provide a system where all business users can send SMS messages from their computer (or tablet or phone) which will be presented to the recipient from your company’s own dedicated SMS number.
When the recipient replies, the codeframe system receives the message and routes it to your own dedicated area where any authorised user can see and subsequently respond.
This allows your business the convenience of sending and receiving text messages instantly (or scheduled) to one or many recipients whilst viewing sent and received messages in the order they were transmitted to show the flow of a conversation.
Use SMS messaging for alerting or enhanced customer service purposes.